{"id":4791,"date":"2025-11-05T15:46:18","date_gmt":"2025-11-05T15:46:18","guid":{"rendered":"https:\/\/www.spiceworks.com\/spiceworld\/?post_type=speaker&#038;p=4791"},"modified":"2025-11-05T15:46:18","modified_gmt":"2025-11-05T15:46:18","slug":"craig-goodwin","status":"publish","type":"speaker","link":"https:\/\/www.spiceworks.com\/spiceworld\/speaker\/craig-goodwin\/","title":{"rendered":"Craig Goodwin"},"content":{"rendered":"<p>Craig is a Staff Support Engineer at Spiceworks, where he has been a key member of the team for over a decade. Coming from a background as an IT Support Technician at a university, he has spent his entire career in the IT trenches. Today, he leads the frontline support team that assists external users with the very product he&#8217;s presenting: the Spiceworks Cloud Help Desk .When he&#8217;s not helping IT pros wrangle their tickets, he&#8217;s an avid computer history buff, enjoys retrocomputing, and works with his hands in electronics repair and woodworking. (And for the record, he stands firmly on the side of crunchy peanut butter and back bacon.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Craig is a Staff Support Engineer at Spiceworks, where he has been a key member of the team for over a decade. Coming from a background as an IT Support Technician at a university, he has spent his entire career&#8230;<\/p>\n","protected":false},"author":2801489,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"speaker-tags":[],"location":[],"class_list":["post-4791","speaker","type-speaker","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.2 (Yoast SEO v26.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>SpiceWorld Speakers 2024 IT Conference | Nov 13-14 in Austin, TX<\/title>\n<meta name=\"description\" content=\"Register now for two action-packed days of downloading tech know-how, industry insights, and hands-on time with innovative solutions to level up your IT career!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.spiceworks.com\/spiceworld\/speaker\/craig-goodwin\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SpiceWorld Speakers 2024 IT Conference | Nov 13-14 in Austin, TX\" \/>\n<meta property=\"og:description\" content=\"Register now for two action-packed days of downloading tech know-how, industry insights, and hands-on time with innovative solutions to level up your IT career!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.spiceworks.com\/spiceworld\/speaker\/craig-goodwin\/\" \/>\n<meta property=\"og:site_name\" content=\"SpiceWorld IT Conference\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Spiceworks\" \/>\n<meta property=\"og:image\" content=\"https:\/\/zd-brightspot.s3.us-east-1.amazonaws.com\/wp-content\/uploads\/sites\/9\/2023\/03\/26164045\/SW24_SM1_RegisterNow_052824_1200x630-1024x538-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"538\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@spiceworks\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.spiceworks.com\/spiceworld\/speaker\/craig-goodwin\/\",\"url\":\"https:\/\/www.spiceworks.com\/spiceworld\/speaker\/craig-goodwin\/\",\"name\":\"SpiceWorld Speakers 2024 IT Conference | Nov 13-14 in Austin, TX\",\"isPartOf\":{\"@id\":\"https:\/\/www.spiceworks.com\/spiceworld\/#website\"},\"datePublished\":\"2025-11-05T15:46:18+00:00\",\"description\":\"Register now for two action-packed days of downloading tech know-how, industry insights, and hands-on time with innovative solutions to level up your IT career!\",\"breadcrumb\":{\"@id\":\"https:\/\/www.spiceworks.com\/spiceworld\/speaker\/craig-goodwin\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.spiceworks.com\/spiceworld\/speaker\/craig-goodwin\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.spiceworks.com\/spiceworld\/speaker\/craig-goodwin\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.spiceworks.com\/spiceworld\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Speakers\",\"item\":\"https:\/\/www.spiceworks.com\/spiceworld\/speaker\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Craig Goodwin\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.spiceworks.com\/spiceworld\/#website\",\"url\":\"https:\/\/www.spiceworks.com\/spiceworld\/\",\"name\":\"SpiceWorld\",\"description\":\"SpiceWorld 2024 - 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